Call Center Capabilities






Customer Service


Data Collection


Lead Management


Product Knowledge






Conflict Resolution


Contact Management






CSS offers a tactical and strategic business approach that leads to long-term client relationships, delivering clear and effective messages, while providing the highest quality of customer care possible. CSS, has assembled a sales team of quality communicators and skill based professionals who can customize a call for clients across the industries.


Through our timely and insightful solutions, our expanding sales force is composed of a team that is more than qualified in consultative professional personnel. Our goal is to provide enhanced proactive services in a responsive manner, acting as a partner in our client’s business. CSS, tailors to trends and delivers new ways of growing the client’s audience and customer satisfaction, including retention rates resulting in more profit.


CSS creates and implements brand specific training programs and requires that each sales associate must successfully complete their training program and testing prior to representing a brand. Supported by Management,  concentration on education, customer and client satisfaction, and customer service are by which we serve our clients and their customers.  Additionally, we practice a corporate culture whose foundation is built on respect, communication, opportunity, cooperation and solutions.


We maintain consistent control and monitoring of our sales team to evaluate on an ongoing basis, the utilization of processes and technologies are to ensure that the best business solutions are being practiced at CSS. We customize our services to assist the client and employee in meeting your business aspirations.


CSS offers a full range of inbound, outbound and cold call center services. As a full-service direct marketing and telemarketing agency, we know how to successfully brand and market your company.

Call Center

About CSS


Designed to be effective, innovative and knowledgeable, we encourage you to tap into the dynamic of CSS, your strategic direct marketing partner for multichannel solutions and increased ROI.



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Get In Touch


Address : 2824 Woodlawn Ave.

Canton, Ohio.


Phone :    330-915-6800

Fax :

Email :     CSS

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